Complete user’s manualw w w.v t e c h p h o n e s .c o mModels:CS6829/CS6829-2/CS6829-3BC
6Getting startedWall mount to tabletop installationIf the telephone line cord and power adapter cord are bundled, untie them rst.Slide the wall mount
7Getting startedAre you a new cable or VoIP subscriber?If your answer is yes, the existing telephone jacks in your home may no longer work. Your cable
8Getting startedTelephone base layout/REPEATPress to repeat the playing message (page 52).Press twice to play the previous message (page 52).X/DELETEP
9Getting startedHandset layout/ / VOLUMEPress to review the directory when the phone is not in use (page 32).Press to increase the listening volume du
10Getting started 1Press repeatedly to add or remove 1 in front of the caller ID log entry before dialing or saving it to the directory while reviewin
11Using the menuYou can use a cordless handset to change the telephone settings.In the ringers menu, you can select the ringer tones and adjust the ri
12Telephone settingsTelephone base ringer volumePress VOL+ or VOL- on the telephone base to adjust the ringer volume when the phone is not in use. W
13Telephone settingsQuiet modeYou can turn on the quiet mode for a period of time (1-12 hours). During this period, all tones (except paging tone) an
14Telephone settingsSet date and time The answering system announces the date and time of each message prior to playing it. Before using the answering
15Telephone settingsLCD languageYou can select English, French or Spanish to be used in all screen displays.Press MENU when the handset is not in use.
Congratulationson purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 70 of this manual.
16Telephone settingsVoicemail numberIf you subscribe to voicemail service offered by your telephone service provider, you can save the voicemail numb
17Telephone settingsClear voicemailIf you subscribe to voicemail service offered by your telephone service provider, the handsets display New voicema
18Telephone settingsKey toneYou can turn the key tone on or off for each handset. If you turn the key tone on, the handset beeps with each key press.
19Telephone settingsDial modeThe dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse
20Make a callPress or on the handset. When you hear a dial tone, dial the number with the dialing keys (0-9).The screen displays the elapsed time
21Telephone operationVolumeDuring a call, press /VOLUME or /VOLUME to adjust the listening volume. When the volume reaches the minimum or maximum s
22Telephone operationTemporary tone dialingIf you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during
23Telephone operationCheck voicemailPress and hold 1 to dial your voicemail number.See Voicemail number on page 16 to store the voicemail number.Cha
24Telephone operationTransfer a callWhile on an outside call, you can transfer the call from one handset to another.During a call, press MENU.Press
25Telephone operationFind handsetUse this feature to nd all system handsets.To start paging:Press FIND HANDSET on the telephone base when not in us
Table of contentsiGetting started . . . . . . . . . . . . . . . . . 1Parts checklist . . . . . . . . . . . . . . . . . . . . . 1Telephone base and ch
26Join a call in progress You can use up to two handsets at the same time on an outside call. You can buy additional expansion handsets (CS6709) for t
27Multiple handset useIntercomUse the intercom feature for conversations between two handsets. You can buy additional expansion handsets (CS6709) for
28Multiple handset useCall transfer using intercomUse the intercom feature to transfer an outside call to another system handset.During a call, press
29About the directoryThe directory can store up to 50 entries which are shared by all system handsets. Each entry may consist of a phone number up to
Directory30Add a directory entryPress MENU when the phone is not in use.Press or to scroll to Directory, then press SELECT.Press SELECT to choose
Directory31Add a directory entry -OR-Use the dialing keys to enter a number (up to 30 digits) when the phone is not in use. Press SELECT. The handset
Directory32Review and dial from the directoryEntries are sorted alphabetically.Press when the phone is not in use. The screen displays Entries in D
Directory33Edit a directory entrySearch for the desired entry in the directory (see Review and dial from the directory or Alphabetical search on page
Directory34Speed dialYou can copy up to 9 directory entries into the speed dial locations (0 and 2-9) so that you can dial these numbers using fewer k
Directory35Reassign a speed dial entryPress MENU when the phone is not in use.Press or to scroll to Directory, then press SELECT.Press or to s
iiTable of contentsReview and dial from the caller ID log . . . 39View dialing options . . . . . . . . . . . . . . . . 40Save a caller ID log entry to
Directory36Delete a speed dial entryPress MENU when the phone is not in use.Press or to scroll to Directory, then press SELECT.Press or to scr
37About caller IDThis product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you ma
Caller ID38Caller ID logIf you subscribe to caller ID service, information about each caller will appear after the rst or second ring. If you answer
Caller ID39Memory matchWhen the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears
Caller ID40View dialing optionsAlthough the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas
Caller ID41Save a caller ID log entry to the directoryPress CID when the phone is not in use. -OR- Press MENU when the phone is not in use. Pres
Caller ID42Delete the caller ID log entriesTo delete an entry:When in the caller ID log, press or to browse.Press DELETE to delete the selected en
43Answering systemUse the answering system menu of a cordless handset to turn on or off the answering system, message alert tone or call screening, se
44Answering system settingsPlay the announcementPress MENU when the phone is not in use.Press or to scroll to Answering sys, then press SELECT.Pre
45Answering system settingsAnswer on/offThe answering system must be turned on to answer and record messages.When the answering system is turned on, t
1Parts checklistYour telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary
46Answering system settingsCall screeningUse this feature to choose whether incoming messages can be heard while they are being recorded.To turn this
47Answering system settingsRemote access codeA two-digit security code is required to access the answering system remotely from any touch-tone telepho
48Answering system settingsRecording timeYou can set the recording time limit for each incoming message.Press MENU when the phone is not in use.Press
49Answering system and voicemailYour telephone has separate indicators for two different types of voice messages: those left on its built-in answering
50Answering system operationMessage capacityThe answering system can record and store up to 99 messages. Each message can be up to three minutes in le
51Answering system operationCall screeningTo screen a call at the telephone base:If the answering system and call screening are on (see Call screening
52Answering system operationMessage playbackIf you have new messages, the telephone plays only the new messages (oldest rst). If there are no new me
53Answering system operationDelete all messagesYou can only delete old (reviewed) messages. You cannot delete new messages until you review them. You
54Answering system operationWindow display Description0No messages.1-99The total number of old messages and memos recorded.The message number currentl
55Answering system operationRemote accessA two-digit security code is required to access the answering system remotely from any touch-tone telephone.
2Getting startedTelephone base and charger installationInstall the telephone base and charger as shown below.If you subscribe to digital subscriber li
56Expand your telephone systemYour telephone base can support up to ve handsets. Each handset must be registered to the telephone base before use. Th
Appendix57Replace a handsetIf you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister al
Appendix58Screen messagesCall log emptyThere are no caller ID log entries.Calling HS X (for models with two or more handsets only)You are calling an
Appendix59Screen messages No old messagesThere are no old messages in the answering system. You have no old messages to be deleted.Not availableAnothe
Appendix60Handset iconsHandset and telephone base indicatorsTelephone base lightsIN USEOn when the telephone line is in use.On when the answering syst
Appendix61BatteryIt takes up to 11 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:Opera
Appendix62TroubleshootingIf you have difculty with your telephone, please try the suggestions below. For customer service, visit our website at www.v
Appendix63TroubleshootingMy cordless handset isn’t performing normally.Make sure you plug the power cord securely into the telephone base. Plug the po
Appendix64TroubleshootingThe telephone does not ring when there is an incoming call.Make sure the ringer volume of the handset and telephone base are
Appendix65TroubleshootingThere is interference during a telephone conversation.My calls fade out when I am using the cordless handset.The handset may
3Getting startedPlace the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.2.Plug the battery connector secu
Appendix66TroubleshootingI experience poor sound quality when using the speakerphone. For increased sound quality while using the speakerphone, place
Appendix67TroubleshootingOut of range or no pwr at base shows on the handset screen.The handset may be out of range. Move it closer to the telephone b
Appendix68TroubleshootingThe outgoing announcement is not clear.When recording the announcement, make sure you speak in a normal tone of voice towards
Appendix69TroubleshootingI subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t wo
Appendix70Important safety instructionsWhen using your telephone equipment, basic safety precautions should always be followed to reduce the risk of
Appendix71Precautions for users of implanted cardiac pacemakersCardiac pacemakers (applies only to digital cordless telephones):Wireless Technology Re
Appendix72Energy-saving charging modeWhen this mode is activated, all telephone functions, except handset battery charging, will be disabled.To activa
Appendix73About cordless telephonesPrivacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are t
Appendix74Limited warrantyWhat does this limited warranty cover?The manufacturer of this VTech Product warrants to the holder of a valid proof of purc
Appendix75Limited warrantyHow do you get warranty service?To obtain warranty service in the USA, please visit our website at www.vtechphones.com or ca
4Getting startedBattery chargingOnce you have installed the battery, the screen indicates the battery status (see the table below). If nec
Appendix76FCC Part 15This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federa
Appendix77FCC, ACTA and IC regulations If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corr
78IndexAAbout caller ID 37About cordless telephones 73Add a directory entry 30–31Add a handset 56Alphabetical search 32Answer a call 20Answering
Index79PPacemaker patients 71Paging handset 25Parts checklist 1Play memos 53Precautions for users of implanted cardiac pacemakers 71Predial a cal
VTECH TELECOMMUNICATIONS LTD.A member of THE VTECH GROUP OF COMPANIES.VTech is the registered trademark of VTech Holdings Limited.Copyright © 2013 for
5Getting startedInstallation optionsThe telephone comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall m
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