
Master User GuideA n a l o g C o n t e m p o r a r y S e r i e sModels:Analog corded lobby hotel telephone - A2100,Analog corded 1-line hotel tele
7Telephone layoutTelephone layout7Analog corded trimstyle - A2310Wall mount clipSwitch hookFLASH-/VOLUME/+MUTERINGER VOLFAX/DATA portMESSAGE WAITING L
8Analog cordless 1-line - A2410Telephone layoutTALKREDIALHOLDOFFFLASHINTERCOMMUTE-/VOLUME/+MESSAGE WAITING LEDDATA portMESSAGE WAITING LED/SPEAKERLOW
9Telephone layoutDATA portMESSAGE WAITING LEDCHARGE LEDHOLDFLASHMUTEREDIAL/SPEAKER/FIND HANDSETIN USE LEDWall mount clipPROGRAM (recessed key)PAUSE (r
10Telephone layoutMESSAGE WAITING LED-/VOLUME+/VOLUMEFLASHHOLDMUTEIN USE lightWall mount clipSwitch hookSpeed Dial keysRINGER VOLSpeed Dial key/USB CH
11Telephone layoutAnalog cordless 2-line - A2420Telephone layoutCHARGE LEDLINE 1 LINE 2CONFMESSAGE WAITING LEDWall mount clip/FIND HANDSETHOLDMUTEFLAS
12Telephone layoutAnalog cordless 2-line - CTM-A2421/CTM-A2421-BATTMESSAGE WAITING LEDCHARGE LEDLINE 1 LINE 2CONFMESSAGE WAITING LEDWall mount clip/FI
13Telephone layoutTelephone layoutAnalog cordless 2-line accessory Petite - CTM-A242PMESSAGE WAITING LED-/VOLUME+/VOLUMEFLASHHOLDMUTESpeed Dial keysLI
14Telephone layoutAnalog corded/cordless 1-line - CTM-A2510DATA portMESSAGE WAITING LEDHOLDFLASHFIND HANDSETMUTEREDIAL/SPEAKERIN USE LEDWall mount cli
15Telephone layoutAnalog cordless charging base - C4000/C4001Telephone layoutWall mount clipCHARGE LED
16Telephone layoutAnalog cordless charging stand - C4010/C4011CHARGE LED
Important safety instructionsWhen using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electr
17Telephone layoutAnalog cordless 1-line accessory handset - C4100Telephone layoutTALKREDIALHOLDOFFFLASHINTERCOMMUTE-/VOLUME/+MESSAGE WAITING LED/SPEA
18Telephone layoutAnalog cordless 1-line accessory handset - CTM-C4101TALKREDIALHOLDOFFFLASHMESSAGESMUTE-/VOLUME/+MESSAGE WAITING LED/SPEAKERLOW BATTE
19Telephone layoutTelephone layoutAnalog cordless 1-line accessory handset and charger bundle - CTM-A241HSTALKREDIALHOLDOFFFLASHINTERCOMMUTE-/VOLUME/+
20Telephone layoutAnalog cordless 1-line accessory handset with speed dials and charger bundle - CTM-A241SDTALKREDIALHOLDOFFFLASHMESSAGESMUTE-/VOLUME/
21Telephone layoutAnalog cordless 2-line accessory handset - C4200Telephone layoutLINE 1CONFLINE 2HOLDOFFFLASHMUTEMESSAGE WAITING LED-/VOLUME/+/SPEAKE
22Analog cordless 2-line accessory handset - CTM-C4201Telephone layoutMESSAGE WAITING LEDLINE 1REDIALHOLDOFFFLASHMESSAGESMUTE-/VOLUME/+/SPEAKERLOW BAT
23Telephone layoutAnalog cordless 2-line accessory handset and charger bundle - CTM-A242HSTelephone layoutLINE 1CONFLINE 2HOLDOFFFLASHMUTEMESSAGE WAIT
24Analog cordless 2-line accessory handset with speed dials and charger bundle - CTM-A242SDTelephone layoutMESSAGE WAITING LEDLINE 1REDIALHOLDOFFFLASH
25InstallationAnalog corded lobby/1-line/2-line - A2100/A2210/A2220InstallationTelephone base installationThis telephone can be adapted to desktop use
26Installation option - converting from desktop to wall mount positionTo mount the telephone base on the wall:Set aside the handset. On the telephone
Table of contentsParts checklist ...
27InstallationAnalog corded trimstyle - A2310Telephone base installationThe telephone can be adapted to desktop use or mount on a standard telephone w
28InstallationAnalog corded trimstyle - A2310Installation option - converting from desktop to wall mount positionTo mount the telephone base on the wa
29InstallationTelephone base installationThis telephone can be adapted to desktop use or mount on a standard telephone wall plate.Installation option
30Installation option - converting from desktop to wall mount positionTo mount the telephone base on the wall:Unplug the power adapter and telephone l
31InstallationInstallationTelephone base backup battery installationYou can install a backup battery in the telephone base to guarantee continual oper
32InstallationAnalog cordless 1-line/2-line - CTM-A2411-BATT/CTM-A2421-BATTTelephone base installationThis telephone can be adapted to desktop use or
33InstallationInstallationAnalog cordless 1-line/2-line - CTM-A2411-BATT/CTM-A2421-BATTInstallation option - converting from desktop to wall mount pos
34Analog cordless 1-line/2-line - A2410/A2420InstallationHandset battery installationInstall the battery as shown below.Gently lift the handset cover.
35InstallationInstallationAnalog cordless 1-line/2-line - A2410/A2420Handset registrationPlace the cordless handset on the telephone base cradle. Hand
36Handset battery installationInstall the battery as shown below.Plug the battery connector securely into the socket inside the handset battery compar
1Parts checklistItems contained in the respective telephone package:Model name Model number Parts includedAnalog corded lobbyA2100Analog corded 1-line
37InstallationAnalog cordless 1-line/2-line - CTM-A2411/CTM-A2411-BATT/CTM-A2421/CTM-A2421-BATTInstallationHandset registrationTo register a cordless
38Accessory Petite installationThe telephone can be adapted to desktop use or mounted on a standard telephone wall plate.Installation option - desktop
39InstallationInstallationAnalog cordless 1-line/2-line accessory Petite - CTM-A241P/CTM-A242PInstallation option - converting from desktop to wall mo
40InstallationAnalog cordless 1-line/2-line accessory Petite - CTM-A241P/CTM-A242PAccessory Petite registrationTo register an accessory Petite to a CT
41InstallationAnalog corded/cordless 1-line - CTM-A2510InstallationTelephone base installationThis telephone can be adapted to desktop use or mount on
42Installation option - converting from desktop to wall mount positionTo mount the telephone base on the wall:Set aside the handset. On the telephone
43InstallationAnalog corded/cordless 1-line - CTM-A2510InstallationHandset battery installationInstall the battery as shown below.Plug the battery con
44Handset registrationWhen the telephone base is idle, press 123 on the telephone base and then press HOLD. The MESSAGE WAITING LED on the base turns
45InstallationInstallationAnalog corded/cordless 1-line - CTM-A2510Charging stand installationThe charging stand is designed for desktop use. Install
46Charging base installationThe charging base can be adapted to desktop use or mount on a standard telephone wall plate.Installation option - desktop
2Parts checklistModel name Model number Parts includedAnalog cordless 2-lineCTM-A2421/ CTM-A2421-BATTAnalog cordless 2-line accessory PetiteCTM-A242PA
47InstallationScrewAnalog cordless charging base - C4001Charging base installationThe charging base can be adapted to desktop use or mount on a standa
48Analog cordless charging stand - C4010InstallationCharging stand installationThe charging stand is designed for desktop use. Install the charging st
49InstallationAnalog cordless charging stand - C4011/ CTM-A241HS/CTM-A241SD/CTM-A242HS/CTM-A242SDInstallationCharging stand installationThe charging s
50Analog cordless 1-line/2-line accessory handset - C4100/C4200/CTM-A241HS/CTM-A242HSInstallationHandset battery installationInstall the battery as sh
51InstallationHandset registrationPlace the cordless handset on the telephone base cradle. Handset registration happens automatically the rst time a
52Analog cordless 1-line/2-line accessory handset - CTM-A241SD/CTM-A242SD/CTM-C4101/CTM-C4201InstallationHandset battery installationInstall the batte
53InstallationHandset registrationTo register a cordless handset to an A2410/A2420/CTM-A2411/CTM-A2411-BATT/CTM-A2421/CTM-A2421-BATT telephone base:P
54Analog corded lobby/1-line/2-line/trimstyle - A2100/A2210/A2220/A2310Telephone settingsDefault settings are indicated by asterisks (*).Setting Optio
55Telephone settingsAnalog corded lobby/1-line/2-line/trimstyle - A2100/A2210/A2220/A2310Telephone settingsVoicemail voltage detectionFor 1-line and 2
56Default settings are indicated by asterisks (*).Setting Options Adjustable by:Listening volume - handset 1, 2, 3, 4*, 5, 6 User and administratorSpe
3Parts checklistModel name Model number Parts includedAnalog cordless 1-line accessory handsetCTM-C4101Analog cordless 2-line accessory handsetC4200
57Telephone settingsAnalog cordless 1-line/2-line - A2410/CTM-A2411/CTM-A2411-BATT/A2420/CTM-A2421/ CTM-A2421-BATT Analog corded/cord
58Analog cordless 1-line/2-line - A2410/CTM-A2411/CTM-A2411-BATT/A2420/CTM-A2421/ CTM-A2421-BATT Analog corded/cordless 1-line - CTM-
59Telephone settingsTelephone settingsTo program a Speed Dial key on the cordless handset:Remove the faceplate and overlay if they are on the telephon
60Telephone operationAnalog corded lobby - A2100Receive a callThe telephone rings when there is an incoming call. Lift the corded handset from the tel
61Telephone operationAnalog corded 1-line - A2210Using the corded handset and the telephone baseThe corded handset and the telephone base speakerphone
62Telephone operationAnalog corded 1-line - A2210HoldWhen a call is placed on hold, any parallel phone that tries to use the same phone line will take
63Telephone operationAnalog corded 2-line - A2220Using the corded handset and the telephone baseThe corded handset and the telephone base speakerphone
64Telephone operationAnalog corded 2-line - A2220Mute To mute the microphone:During a call, press MUTE on the telephone base. The MUTE key illuminates
65Telephone operationTelephone operationAnalog corded trimstyle - A2310Receive a callWhen there is an incoming call, the telephone rings and the MESSA
66Telephone operationUsing the cordless handset and the telephone baseThe cordless handset and the telephone base cannot be used on the same call. How
4Telephone layoutAnalog corded lobby - A2100RINGER VOLWall mount clip-/VOLUMEDATA port+/VOLUMESwitch hook
67Telephone operationHandset speakerphoneDuring a call, press /SPEAKER on the cordless handset to switch between speakerphone mode and handset earpie
68Intercom (for A2410 only)Use this feature for conversations between two cordless handsets, or a cordless handset and the telephone base.To initiate
69Telephone operationReceive a callWhen there is an incoming call, the telephone rings. The IN USE LED ashes.To answer a call:Lift the corded handset
70Telephone operationUsing the cordless handset and the telephone base The cordless handset and the telephone base cannot be used on the same call. Ho
71Telephone operationSpeakerphoneWhen the telephone is idle, press /SPEAKER on the cordless handset or the telephone base. The rst available line is
72Telephone operationAnalog cordless 2-line - A2420/CTM-A2421/CTM-A2421-BATTTo answer an intercom call:Lift the cordless handset from the telephone ba
73Telephone operationTelephone operationAnalog cordless 2-line accessory Petite - CTM-A242PReceive a callWhen there is a line 1 incoming call, the tel
74Conference callThis telephone allows three-way conversations.To initiate a conference call:Place a call to the rst party.Press HOLD to place the r
75Telephone operationTelephone operationAnalog corded/cordless 1-line - CTM-A2510Using the corded handset, cordless handset and the telephone baseThe
76Telephone operationAnalog corded/cordless 1-line - CTM-A2510Handset speakerphoneDuring a call, press /SPEAKER on the cordless handset to switch bet
5Telephone layoutTelephone layoutAnalog corded 1-line - A2210-/VOLUMEMUTEFLASHSpeed Dial keysDATA portMESSAGE WAITING LEDWall mount clipRINGER VOLHOLD
77Telephone operationTelephone operationAnalog corded/cordless 1-line - CTM-A2510Find handsetUse this feature to nd all registered cordless handsets.
78AppendixHandset batteryIt takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performan
79AppendixIf you have difculty with the telephones, please try the suggestions below. For customer service, visit our website at www.vtechhotelphone
80TroubleshootingAppendixFor cordless telephones:The telephone does not work at all.Make sure the RJ-45 cord is plugged into the TEL port of the telep
81AppendixFor cordless telephones:The telephone does not ring when there is an incoming call.Make sure the telephone line cord and the power adapter a
82AppendixPrecautions for users of implanted cardiac pacemakersCardiac pacemakers (applies only to digital cordless telephones):Wireless Technology Re
83AppendixAppendixVTech Hospitality limited warranty programVTech Communications, Inc., the manufacturer of VTech Hospitality Product (“Product”), war
84AppendixFCC, ACTA and IC regulationsFCC Part 15This equipment has been tested and found to comply with the requirements for a Class B digital device
85AppendixAppendixEnergy-saving charging modeWhen this mode is activated, all telephone functions, except handset battery charging, will be disabled.T
86MaintenanceTaking care of the telephoneThe telephone contains sophisticated electronic parts, so it must be treated with care.Avoid rough treatmentP
6Telephone layoutAnalog corded 2-line - A2220LINE 1 LINE 2CONF HOLDMUTEFLASHSpeed Dial keysDATA portMESSAGE WAITING LEDRINGER VOL/SPEAKERWall mount cl
87AppendixTechnical specicationsAppendixAnalog corded lobby - A2100Power requirement Line powered 24V or 48VSize Telephone base: 8.03 x 5.98 x 3.74 i
88Technical specicationsAppendixAnalog corded/cordless 1-line - CTM-A2510Frequency Control Crystal controlled PLL synthesizerTransmit frequency Hands
89AppendixAnalog cordless 1-line/2-line accessory handset - C4100/C4200Frequency Control Crystal controlled PLL synthesizerTransmit frequency 1921.536
90Technical specicationsAppendixAnalog cordless 1-line/2-line accessory handset and charger bundle - CTM-A241HS/CTM-A242HSFrequency Control Crystal c
91IndexAA2100 4, 25–26, 54–55, 60A2210 5, 25–26, 54–55, 61–62A2220 6, 25–26, 54–55, 63–64A2310 7, 27–28, 54–55, 65A2410 8, 29–30, 34–35, 56–59, 6
91-003835-060-100VTECH TELECOMMUNICATIONS LTD.A member of THE VTECH GROUP OF COMPANIES.Distributed in the U.S.A. by VTech Communications, Inc., Beaver
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